- Life-cycle support
- Operate
- Remote support
Remote support
Remote support enables customers’ personnel and IHC’s specialists to oversee operations and upgrade systems online. It may be used to watch a live process online simultaneously with the operator, fix bugs in programmes, add software functionality or upgrade software releases – without interrupting operations. Data safety and integrity are secure. This worldwide assistance helps to improve the availability of the dredger and saves travelling expenses for troubleshooting engineers and dredging experts.